Tickets: settings, category edit and ticket list from Discord; NOTIFY triggers in schema.sql
- /tickets settings (on or off, panel title and text, open tickets per member), /tickets category edit, /tickets list - schema.sql now creates the NOTIFY triggers, so the integration tests run on a database built from it, and two stale expectations (tickets start off) are fixed Co-Authored-By: Claude Sonnet 5.5 <[email protected]>
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FernandoJVideiraandClaude Sonnet 5.5 committed
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package public
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import (
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"context"
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"fmt"
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"strconv"
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"strings"
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"unicode/utf8"
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"velox-bot/internal/db/repos/ticketrepo"
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"github.com/bwmarrin/discordgo"
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)
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// The rest of the ticket configuration: the on/off switch, the panel's text,
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// the open ticket limit, editing a category, and looking at tickets. All of it
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// is available from Discord, so a dashboard is never needed.
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func ticketSettingsOptions() []*discordgo.ApplicationCommandOption {
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lo, hi := 1.0, 10.0
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return []*discordgo.ApplicationCommandOption{
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{
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Type: discordgo.ApplicationCommandOptionSubCommand, Name: "settings",
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Description: "Show the ticket settings, or change them. Leave out what you don't change",
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Options: []*discordgo.ApplicationCommandOption{
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{Type: discordgo.ApplicationCommandOptionBoolean, Name: "enabled", Description: "Turn tickets on or off"},
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{Type: discordgo.ApplicationCommandOptionString, Name: "panel-title", Description: "The panel's title", MaxLength: 256},
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{Type: discordgo.ApplicationCommandOptionString, Name: "panel-description", Description: "The panel's text", MaxLength: 4000},
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{Type: discordgo.ApplicationCommandOptionInteger, Name: "max-open", Description: "Open tickets one member can have, 1 to 10", MinValue: &lo, MaxValue: hi},
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},
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},
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{
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Type: discordgo.ApplicationCommandOptionSubCommand, Name: "list",
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Description: "List recent tickets",
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Options: []*discordgo.ApplicationCommandOption{
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{
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Type: discordgo.ApplicationCommandOptionString, Name: "status", Description: "Open or closed (default: open)",
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Choices: []*discordgo.ApplicationCommandOptionChoice{{Name: "open", Value: ticketrepo.StatusOpen}, {Name: "closed", Value: ticketrepo.StatusClosed}},
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},
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},
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},
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}
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}
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func categoryEditOption() *discordgo.ApplicationCommandOption {
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return &discordgo.ApplicationCommandOption{
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Type: discordgo.ApplicationCommandOptionSubCommand, Name: "edit",
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Description: "Change a category. Leave out what you don't change",
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Options: []*discordgo.ApplicationCommandOption{
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{Type: discordgo.ApplicationCommandOptionString, Name: "name", Description: "The category to change", Required: true},
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{Type: discordgo.ApplicationCommandOptionString, Name: "new-name", Description: "A new name", MaxLength: 40},
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{Type: discordgo.ApplicationCommandOptionRole, Name: "staff-role", Description: "Who handles these tickets"},
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{Type: discordgo.ApplicationCommandOptionBoolean, Name: "clear-staff-role", Description: "Remove the staff role"},
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{Type: discordgo.ApplicationCommandOptionString, Name: "emoji", Description: "Shown on the button. Use - to remove", MaxLength: 64},
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{Type: discordgo.ApplicationCommandOptionString, Name: "description", Description: "Shown on the panel. Use - to remove", MaxLength: 200},
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},
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}
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}
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func onOff(b bool) string {
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if b {
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return "on"
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}
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return "off"
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}
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func handleSettings(s *discordgo.Session, i *discordgo.InteractionCreate, o []*discordgo.ApplicationCommandInteractionDataOption) {
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ctx, cancel := context.WithTimeout(context.Background(), opTimeout)
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defer cancel()
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args := opts(o)
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g := guildID(i)
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if len(args) == 0 {
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st, err := Repo.GetSettings(ctx, g)
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if err != nil {
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reply(s, i, message("settings", err))
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return
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}
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where := "not set (use `/tickets setup`)"
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if st.ChannelID != 0 {
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where = fmt.Sprintf("<#%d>", st.ChannelID)
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}
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logs := "none"
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if st.LogChannelID != 0 {
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logs = fmt.Sprintf("<#%d>", st.LogChannelID)
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}
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reply(s, i, fmt.Sprintf("**Tickets:** %s\n**Channel:** %s · **Log channel:** %s\n**Open tickets per member:** %d\n**Panel title:** %s\n**Panel text:** %s",
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onOff(st.Enabled), where, logs, st.MaxOpenPerUser, clipText(st.PanelTitle, 200), clipText(st.PanelDescription, 600)))
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return
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}
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var p ticketrepo.SettingsPatch
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if a, ok := args["enabled"]; ok {
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v := a.BoolValue()
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p.Enabled = &v
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}
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if a, ok := args["panel-title"]; ok {
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v := strings.TrimSpace(a.StringValue())
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if v == "" || utf8.RuneCountInString(v) > 256 {
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reply(s, i, "The panel title must be between 1 and 256 characters.")
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return
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}
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p.PanelTitle = &v
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}
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if a, ok := args["panel-description"]; ok {
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v := strings.TrimSpace(a.StringValue())
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if utf8.RuneCountInString(v) > 4000 {
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reply(s, i, "The panel text can be at most 4000 characters.")
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return
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}
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p.PanelDescription = &v
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}
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if a, ok := args["max-open"]; ok {
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v := int(a.IntValue())
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if v < 1 || v > 10 {
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reply(s, i, "Open tickets per member must be between 1 and 10.")
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return
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}
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p.MaxOpenPerUser = &v
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}
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if err := Repo.UpdateSettings(ctx, g, p); err != nil {
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reply(s, i, message("settings", err))
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return
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}
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msg := "Saved."
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if p.PanelTitle != nil || p.PanelDescription != nil {
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msg += " Run `/tickets panel` to update the panel with the new text."
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}
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if p.Enabled != nil {
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msg += " Tickets are now **" + onOff(*p.Enabled) + "**."
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}
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reply(s, i, msg)
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}
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func clipText(s string, n int) string {
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if r := []rune(s); len(r) > n {
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return string(r[:n-1]) + "…"
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}
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return s
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}
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func handleCategoryEdit(s *discordgo.Session, i *discordgo.InteractionCreate, o []*discordgo.ApplicationCommandInteractionDataOption) {
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ctx, cancel := context.WithTimeout(context.Background(), opTimeout)
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defer cancel()
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args := opts(o)
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g := guildID(i)
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name := strings.TrimSpace(args["name"].StringValue())
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cats, err := Repo.ListCategories(ctx, g)
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if err != nil {
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reply(s, i, message("category edit", err))
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return
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}
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var target *ticketrepo.Category
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for idx := range cats {
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if strings.EqualFold(cats[idx].Name, name) {
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target = &cats[idx]
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}
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}
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if target == nil {
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reply(s, i, fmt.Sprintf("There's no category called **%s**.", name))
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return
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}
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var p ticketrepo.CategoryPatch
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if a, ok := args["new-name"]; ok {
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v := strings.TrimSpace(a.StringValue())
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if v == "" || utf8.RuneCountInString(v) > 40 {
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reply(s, i, "The category name must be between 1 and 40 characters.")
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return
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}
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for _, c := range cats {
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if c.ID != target.ID && strings.EqualFold(c.Name, v) {
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reply(s, i, fmt.Sprintf("There's already a category called **%s**.", c.Name))
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return
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}
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}
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p.Name = &v
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}
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if a, ok := args["staff-role"]; ok {
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id, _ := strconv.ParseInt(a.RoleValue(nil, i.GuildID).ID, 10, 64)
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p.StaffRoleID = &id
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}
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if a, ok := args["clear-staff-role"]; ok && a.BoolValue() {
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if p.StaffRoleID != nil {
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reply(s, i, "Choose either a staff role or clearing it, not both.")
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return
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}
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zero := int64(0)
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p.StaffRoleID = &zero
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}
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if a, ok := args["emoji"]; ok {
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v := strings.TrimSpace(a.StringValue())
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if v == "-" {
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v = ""
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}
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p.Emoji = &v
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}
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if a, ok := args["description"]; ok {
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v := strings.TrimSpace(a.StringValue())
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if v == "-" {
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v = ""
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}
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if utf8.RuneCountInString(v) > 200 {
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reply(s, i, "The category description can be at most 200 characters.")
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return
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}
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p.Description = &v
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}
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if p == (ticketrepo.CategoryPatch{}) {
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reply(s, i, "Say what to change: new-name, staff-role, clear-staff-role, emoji or description.")
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return
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}
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if _, err := Repo.UpdateCategory(ctx, g, target.ID, p); err != nil {
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reply(s, i, message("category edit", err))
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return
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}
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reply(s, i, fmt.Sprintf("Updated **%s**. Run `/tickets panel` to update the panel.", target.Name))
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}
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func handleList(s *discordgo.Session, i *discordgo.InteractionCreate, o []*discordgo.ApplicationCommandInteractionDataOption) {
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ctx, cancel := context.WithTimeout(context.Background(), opTimeout)
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defer cancel()
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status := ticketrepo.StatusOpen
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if a, ok := opts(o)["status"]; ok {
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status = a.StringValue()
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}
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ts, err := Repo.ListTickets(ctx, guildID(i), status, 15)
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if err != nil {
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reply(s, i, message("list", err))
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return
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}
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if len(ts) == 0 {
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reply(s, i, "No "+status+" tickets.")
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return
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}
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var b strings.Builder
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fmt.Fprintf(&b, "**Latest %s tickets**\n", status)
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for _, t := range ts {
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fmt.Fprintf(&b, "• #%d <#%d> %s, by <@%d>", t.Number, t.ThreadID, clipText(t.CategoryName, 30), t.OpenerID)
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if t.ClaimedBy != 0 {
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fmt.Fprintf(&b, ", claimed by <@%d>", t.ClaimedBy)
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}
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b.WriteString("\n")
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}
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reply(s, i, clipText(b.String(), 1900))
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}
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