- /tickets settings (on or off, panel title and text, open tickets per member), /tickets category edit, /tickets list
- schema.sql now creates the NOTIFY triggers, so the integration tests run on a database built from it, and two stale expectations (tickets start off) are fixed
Co-Authored-By: Claude Sonnet 5.5 <[email protected]>
Every module that can be switched on or off now starts off. A server
with no settings yet reads as off; setting the Twitch alert channel or
running /tickets setup for the first time turns that module on, and
existing settings are left as they are. schema.sql mirrors the API's
migration 000019.
Co-Authored-By: Claude Opus 5.5 <[email protected]>
Members open a ticket from a panel in the ticket channel: one button per
category (a dropdown past five), then a short form. Each ticket is a private
thread named after the category, number and opener, with a first message
that mentions the category's staff role so its members join, and Claim and
Close buttons.
- Claim: staff (the category's role, or Manage Threads / Manage Server)
take a ticket; the first message shows who has it.
- Close: the opener or staff close it, with an optional reason. The thread
is locked and archived, and the log channel gets a summary and a .txt
transcript of the whole thread.
- /ticket add|remove|claim|close inside a ticket; /tickets setup,
/tickets category add|remove|list and /tickets panel for admins.
- Per-member limit on open tickets (default 1), per-server ticket numbers
handed out atomically, a deleted thread closes its ticket.
- The dashboard asks the bot to post or refresh the panel through
ticket_commands (LISTEN/NOTIFY, like music); the listener reconnects if
the database connection drops.
- Setup warns about missing bot permissions in the ticket and log channels.
The flows live in internal/tickets behind small Discord and store
interfaces, with unit tests on fakes; the repo and the listener have
integration tests (-tags integration, TICKETS_TEST_DB).
Needs the ticket tables (velox-dashboard-api migration 000016_tickets).
.gitignore gains the /tldr benchmark rules so private chat exports and
benchmark results on disk can't be committed from this branch.
Co-Authored-By: Claude Opus 5.5 <[email protected]>
FernandoJVideiraandClaude Sonnet 5.5