FernandoJVideiraandClaude Opus 5.5
d294b3463b
Members open a ticket from a panel in the ticket channel: one button per category (a dropdown past five), then a short form. Each ticket is a private thread named after the category, number and opener, with a first message that mentions the category's staff role so its members join, and Claim and Close buttons. - Claim: staff (the category's role, or Manage Threads / Manage Server) take a ticket; the first message shows who has it. - Close: the opener or staff close it, with an optional reason. The thread is locked and archived, and the log channel gets a summary and a .txt transcript of the whole thread. - /ticket add|remove|claim|close inside a ticket; /tickets setup, /tickets category add|remove|list and /tickets panel for admins. - Per-member limit on open tickets (default 1), per-server ticket numbers handed out atomically, a deleted thread closes its ticket. - The dashboard asks the bot to post or refresh the panel through ticket_commands (LISTEN/NOTIFY, like music); the listener reconnects if the database connection drops. - Setup warns about missing bot permissions in the ticket and log channels. The flows live in internal/tickets behind small Discord and store interfaces, with unit tests on fakes; the repo and the listener have integration tests (-tags integration, TICKETS_TEST_DB). Needs the ticket tables (velox-dashboard-api migration 000016_tickets). .gitignore gains the /tldr benchmark rules so private chat exports and benchmark results on disk can't be committed from this branch. Co-Authored-By: Claude Opus 5.5 <[email protected]>
30 lines
757 B
Go
30 lines
757 B
Go
package tickets
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import (
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"velox-bot/internal/commands/tickets/public"
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"velox-bot/internal/db/repos/ticketrepo"
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"github.com/bwmarrin/discordgo"
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)
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var (
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Tickets *discordgo.ApplicationCommand = public.Tickets
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Ticket *discordgo.ApplicationCommand = public.Ticket
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)
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func Init(r *ticketrepo.Repo) { public.Init(r) }
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func TicketsHandler(s *discordgo.Session, i *discordgo.InteractionCreate) {
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public.TicketsHandler(s, i)
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}
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func TicketHandler(s *discordgo.Session, i *discordgo.InteractionCreate) { public.TicketHandler(s, i) }
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func HandleComponent(s *discordgo.Session, i *discordgo.InteractionCreate) {
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public.HandleComponent(s, i)
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}
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func HandleModalSubmit(s *discordgo.Session, i *discordgo.InteractionCreate) {
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public.HandleModalSubmit(s, i)
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}
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